RETURNS AND REFUNDS
Everything You Need to Know
Thanks for purchasing our products at jonamega.
In order to be eligible for a refund, you have to return the product within 15 days of your purchase. The product must be in same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit cars payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
YOUR LUXURYÂ SECOND HAND STORE
Donate. Consign. Buy
At jonamega, our low prices attract customers, but our tasteful, trendy products keep you coming back to discover what newly consigned surprises we have to offer. Our helpful sales associates are always on hand to point out new arrivals and to find items within your budget. Our donation and consignment policies are straightforward and customer-friendly. We’re here to help you shop, sell or donate!